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Human Resource and Administration Officer Kigali Rwanda-July 2020

At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant. Pact is a recognized global leader in international development. Our staff has a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives.


Program Delivery (PDEL) – Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The Program Delivery Team contributes to realizing this purpose by: Forging smart partnerships and treating all people with dignity and respect; Applying organizational policies and regulatory compliance appropriately and consistently.
Facilitating team spirit among colleagues and promoting the organization through communications; Influencing decision-makers through focused, relevant communications; Continually striving to learn and share knowledge and find small ways to make the workplace more enjoyable for all; Cultivating and harvesting innovation; Contributing to the organization’s ability to think and act strategically at all times; Inspiring and spreading our desired organizational culture across the global enterprise.

Position Overview

ACHIEVE is a five-year, USAID-funded global cooperative agreement with the dual objectives of attaining and sustaining HIV epidemic control among at-risk and hard to reach pregnant and breastfeeding (PBF) women, infants, children, and youth, as well as to mitigate the impact of HIV/ AIDS and prevent HIV transmission among these populations; and supporting the transition of prime funding and implementation to capable local partners in order to meet the PEPFAR goal of 70% of funding to local partners.

The aim of ACHIEVE Rwanda is to prevent new HIV infections and reduce vulnerability among orphans and vulnerable children (OVC), and adolescent girls and young women (AGYW) in selected high burden districts in Rwanda. The strategic objectives support GOR strategies and priorities for HIV mitigation and prevention, with an emphasis on minimizing negative impacts of HIV on OVC and AGYW; addressing social, behavioral and structural drivers of HIV, and improving access to comprehensive SRH and violence response services to prevent new infections.

The project supports OVC services in two districts and DREAMS activities in two districts.  The project also provides capacity development to two local implementing partners to coordinate and support OVC and DREAMS service delivery programming and for USAID and PEPFAR project implementation.


Reporting to the Finance and Grants Director, the HR and Admin Officer will serve as the project’s principle point of contact for all HR-related matters in Rwanda. This position has the primary responsibility for providing a wide range of complex and confidential administrative and project support to the Finance and Grants Director and the entire country team. This position coordinates various activities and ensures that the department’s day-to-day operation is efficient and effective. The HR and Admin Officer must provide excellent customer service, demonstrative initiative, take ownership of responsibilities, and complete projects with positive results.

The application deadline for this position is August 12th, 2020 at 5:00PM EST.

Key Responsibilities of Human Resource and Administration Officer

  • The Human Resource and Administration Officer  Reviews revises and streamlines general HR procedures, templates and forms to enhance efficiency and effectiveness of the department;
  • Administers HRIS database, staff changes, ensuring accuracy of employee data, designing, producing and running ongoing monthly HR reports including HR metrics, compensation, benefits, etc.;
  • The Human Resource and Administration Officer Assumes primary responsibility for setup, maintenance and compliance of departmental files, including personnel files;
  • Drives on-boarding and off-boarding process, orientations, paperwork, departmental coordination;
  • The Human Resource and Administration Officer Liaises and partners with payroll and accounting to successfully administer payroll and process departmental invoices for payment;
  • The Human Resource and Administration Officer Maintains exit interview data, identifying trends and recommending actions to address concerns;
  • Assumes primary responsibility for performance management activities, coordinating training schedules;
  • Conducts periodic internal audits of HR files to ensure compliance with country statutes and regulations; assist with compilation of statistics and material in support of various compliance requirements;
  • Facilitates recruitment activities, developing and posting job descriptions, screening candidates, and ensuring the seamless transition from candidate to employee;
  • Serves as subject matter expert for HR Information, Applicant Tracking, and Performance Management System; ensures smooth administration and training for departmental and organization wide users;
  • Provides best in class support, service, guidance and contextual detail to staff for a variety of employment related questions, concerns and issues related to the full HR life cycle;
  • Liaison, as necessary, with in-country payroll company;
  • Responsible for daily administrative duties and ad-hoc operations projects;
  • Manages the office leasing and maintenance, including supplies and furniture;
  • Manages operations and office procedures, as well as filling systems;
  • Enforces the policies and procedures that govern Pact Rwanda;
  • Coordinate and prepares for meetings, workshops and events by assisting with registrations, payments, and confirmation, reserving rooms, and arranging for refreshments and necessary equipment. Managing attendance register;
  • Coordinate messenger and courier service, scan and copy official documents;
  • Maintain list of local vendors, ensure that proper invoices and other payment supporting documentations are submitted by vendors. Submission of the finance unit;
  • Ensure office equipment and supplied are properly maintained and serviced by ensuring that all assets are properly recorded and listed; all  assets are properly tagged;
  • Liaises with IT consultants and Pact Global IT to troubleshoot issues around the office;
  • Other duties as assigned. Perform other duties as assigned.

Basic Requirements

  • Bachelor’s degree in Human Resources, related field, or an equivalent combination of education, training, and work experience.
  • Two years’ experience with International Human Resources;
  • Excellent organizational skills with the ability to manage time effectively and get stuff done;
  • Ability to exercise sound and timely judgement and maintain the confidentiality of sensitive information;
  • Demonstrated sensitivity and discretion when handling confidential information;
  • Demonstrated ability to be professional, calm, flexible, resilient, solution-oriented, and creative;
  • Excellent verbal and written communication and skills;
  • Proficiency in MS Office Suite (Word, Excel, PPT).

Preferred Qualifications

  • Minimum of four years’ experience with International Human Resources;
  • Experience with USAID and/or other NGO operating in donor-funded environment;
  • Demonstrated effective interpersonal and creative problem-solving skills.
  • Demonstrated ethical management practices.
  • Professional-level English language skills (written and oral).

Apply Here:


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