NGO Jobs

Learning Advisor and Course Manager Dakar Senegal -2020

Learning Advisor and Course Manager will manage the delivery of a suite of facilitated online courses (“eWorkshops”) for WV field-based technical staff worldwide, in a way that ensures a high-quality, engaging and effective learning experience for all participants.

Learning Advisor and Course Manager

17044-15G22041
Africa Senegal
Dakar
Human Resources
Fixed term, Full-time
08-Oct-20
International Role – No – Only National applicants will be considered.
1-2 Years

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PURPOSE OF THE POSITION-Learning Advisor and Course Manager

This includes set-up and maintenance of course instances on the learning platform (Moodle); coordination and coaching of a team of subject-matter expert facilitators; monitoring participant engagement and supporting them with technical and administrative issues; and ongoing evaluation and update of the courses (with support from designers and subject-matter experts). You will support the development of new course materials on the platform, and seek to optimise our use of Moodle and learning technologies.

 

 

KEY RESPONSIBILITIES-Learning Advisor and Course Manager

 

Support Course Design and Preparation:

  • The Senior Learning Designer is supported in the re / design of orientations and eWorkshops.
  • Course sites in Moodle are set up according to Technical Academy style guide.
  • When required, design elements are produced (Rise/Storyline Modules, Facilitator Guide etc).
  • The Training Administrator is supported in course marketing, enrollments and eFacilitator recruitment.
  • Pre-course information for participants is accurate, helpful and timely.
  • eFacilitators adequately prepared and inducted.

 

Course Management – eWorkshop and Facilitator Coordination:

  • Multiple eWorkshops planned for and managed simultaneously.
  • Workshops coordinated effectively in line with Technical Academy guidance, to optimise learner and facilitator experience.
  • eFacilitators supported to facilitate to high quality standards, through mentoring, coaching and constructive feedback.
  • Learners supported to complete the courses through careful monitoring and engagement.
  • Evaluation reports produced to inform decision making and quality improvement.

 

Course Quality Improvement:

  • Course design and guidance for learners are informed by the latest Moodle developments.
  • Course administration / coordination / quality improvement innovations are shared and standardised across all Technical Academy offerings (where applicable).
  • Updates to courses reflect evaluation outcomes and the most up-to-date WV programmatic guidance [and] respond to target audience needs, [helping participants to] drive performance and continually increase programme effectiveness.

 

Team Collaboration:

  • Contribution to Technical Academy planning and strategy
  • Contribution to the ongoing evolution of online learning approach and processes.
  • Establishment and strengthening of linkages and networks with relevant WV communities of practice and experts, stakeholders and partners.
  • Contribution to team projects and activities.
  • Participation in team meetings, one-on-one meetings, and representation of the team at relevant stakeholder meetings.

 

 

KNOWLEDGE, SKILLS AND ABILITIES:

 

  • Experience running events / courses.
  • Able to (remotely) build and maintain positive and professional relationships with a wide range of stakeholders across boundaries of seniority, language and culture.
  • Advanced knowledge of Moodle course administration and editing, including ability to troubleshoot and research solutions independently.
  • Graphic Design / editorial experience (esp web editorial).
  • Experience of effective remote collaboration with globally dispersed colleagues.
  • Managing/coordinating translation projects.
  • Capacity building and facilitation (preferably online), including deployment of adult learning principles.

 

Your professional experience is evidenced by the following attributes:

  • Highly organised with excellent attention to detail.
  • Able to set and balance multiple priorities and tasks, including effective coordination with others.
  • Very strong verbal and written communication skills: able to communicate online (verbal and written) with confidence, clarity, warmth and respect.
  • Solutions-focused with a collaborative approach to problem-solving, viewing mistakes and challenges as learning opportunities.
  • Highly organised with excellent attention to detail.
  • Able to set and balance multiple priorities and tasks, including effective coordination with others.
  • Very strong verbal and written communication skills: able to communicate online (verbal and written) with confidence, clarity, warmth and respect.
  • Solutions-focused with a collaborative approach to problem-solving, viewing mistakes and challenges as learning opportunities.
  • Articulate storyline / Rise Moodle (preffered), Adobe professional (optional).
  • High degree of proficiency in using email, MSWord, Excel, PowerPoint, Familiarity with Teams / similar online collaboration software.

 

Preferred Skills, Knowledge and Experience:

  • Bachelor’s degree (in one of the following or related disciplines: International Development, Human Resources Management, Adult Learning, Business Management).
  • WVI Technical Sector knowledge and / or experience (Education, Child Protection & Participation, WASH, Health & Nutrition, Livelihoods, Faith & Development, Social Accountability).
  • Fluency in French (preferably West African) or Spanish.
  • Managing/coordinating translation projects.
  • Capacity building and facilitation (preferably online), including deployment of adult learning principles.

 

Work Environment/Travel:

  • Flexible work hours required due to working across timezones.
  • Timezone and regular working hours compatible with Indonesia.
  • Ability and willingness to travel domestically and internationally up to 10% of the time.
  • Ability to work from home without distraction.
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