Regular JobsJobs

Nigeria Government Jobs-NIGERIA DIGITAL IDENTIFICATION FOR DEVELOPMENT PROJECT-August 2020

The National Identity Management Commission (NIMC)

Nigeria Government Jobs-NIGERIA DIGITAL IDENTIFICATION FOR DEVELOPMENT PROJECT
  1. BACKGROUND

Of the 187 million living in Africa’s most populous country, only about 30% have had their births registered – this figure drops to 19% in rural areas and to 7% within the poorest quintile of the population. Less than 50% of residents have any form of ID card, whilst only 9% of individuals have a national ID number (NIN).

Nigeria hosts a fragmented ID landscape which incurs significant costs on the Federal Government (FGN). Over 13 government agencies (National Identity Management Commission, National Population Commission, Central Bank of Nigeria, Independent National Electoral Commission, Nigerian Communications Commission and others) and at least 3 state agencies offer ID services in Nigeria. Many of these agencies, capture biometrics and issue ID cards independently without data links with other systems, resulting in duplication and sub-optimal utilization of scarce resources.

The FGN has indicated a strong desire to harmonize the existing identification ecosystem towards developing a foundational identification platform which can be leveraged to improve service delivery. A Strategic Roadmap for Developing Digital Identification in Nigeria was prepared with the support of the World Bank Group, and highlighted the need for a minimalist, foundational, and eco-system-based approach to identification in the country. The Roadmap was endorsed by the Harmonization Committee on January 31, 2018, and by the Federal Executive Council (FEC) in September 2019.

Consequently, the FGN applied for a credit from the World Bank to increase the number of persons in Nigeria who have government-recognized proof of unique identity that enables them to access services. The Project will be implemented by a Project Implementation Unit (PIU) in the National Identity Management Commission (NIMC) and an Ecosystem Coordination Strategic Unit (ECSU) in the Office of the Secretary to the Government of the Federation (OSGF) under the oversight of a Project Ecosystem Steering Committee (PESC).

 ESTIMATED EFFORT LEVEL AND DURATION OF THE ASSIGNMENT

The duration of the assignment is initially for 12 months but will be renewed subsequently on an annual basis subject to satisfactory performance. The contract type is Time Based.

 

  1. TECHNICAL LEAD

OBJECTIVES OF THE ASSIGNMENT

The objective of the assignment is to assure an integrated eID system. The appointment of the Technical Lead will assist the smooth start-up and increase the speed of the project implementation.

The Technical Lead will be accountable and report to the PIU Project Coordinator and cooperate with other PIU team members, implementing agencies, and relevant stakeholders.

SCOPE OF SERVICES

The Technical Lead will be a hybrid manager/technician who should have skills in multiple areas, without necessarily being specialist in any. He/she shall:

  1. Work with the PIU and Identity Ecosystem and lead the technical experts to ensure universal coverage for individuals, free from discrimination by removing barriers to access and usage and disparities in the availability of information and technology;
  2. Responsible for liaison between the PIU project coordinator and technical teams within the PIU;
  3. Reports to the PIU project coordinator;
  4. Responsible for ensuring the requirements of the project are understood by the other technical experts within the PIU;
  5. Responsible for technical quality control and ensure all TORs are technically coherent, facilitating for smooth implementation of the ID4D project;
  6. Advocate use of open standards to ensure interoperability; the platform approach with open APIs; ensuring vendor neutrality across the application components by using open and standard interfaces;
  7. Ensure all systems used in ID4D and the Identity Ecosystem are designed for scale, the system needs to be able to handle hundreds of millions of transactions across billions of records doing hundreds of trillions of biometric matches every day;
  8. Ensures that security and privacy of data is the foundation of the Identity Ecosystem ensuring the system uses the appropriate encryption and tamper detection in order to ensure that no one can compromise the security of data whilst protecting user privacy and control through system design;
  9. Plan for financial and operational sustainability without compromising accessibility of the Identity Ecosystem;
  10. Develop and maintain services used in application integrations;
  11. Utilise best practices to design solutions and document solutions;
  12. Develop and maintain data integration components and integration with all components of the eID system.

REPORTING, LOCATION AND TIME SCHEDULES

The Technical Lead will report to the PIU Project Coordinator.  The commencement of the services shall come into force and effect on the date (the “Effective Date”) of the Client’s notice instructing the Technical Lead to begin carrying out the services.

 QUALIFICATION OF THE TECHNICAL LEAD

The Technical Lead shall have the following minimum educational qualifications and experience:

  1. Master’s degree in IT Engineering, Computer Science, or related field;
  2. At least 10 years of professional experience in large-scale IT projects in a variety of technical roles such as IT systems integration, business and technical architecture for IT systems, biometric technologies, data architecture, enterprise architecture, etc.;
  3. Experience in the definition, design and delivery of population-scale, secure IT solutions, preferably involving digital identity;
  4. Experience in working for any international donor-funded program will be considered an asset;
  5. Demonstrate theoretical knowledge and practical experience in multiple IT domains relevant to project execution and management experience,
  6. Experience in System Integration for projects involving multiple partner institutions will be considered an asset;
  7. Strong inter-personal skills, in particular, demonstrated team leadership qualities and excellent oral communication skills; and
  8. Fluency in written and spoken English. Local languages are an asset.

 

2. PROJECT IMPLEMENTATION UNIT COORDINATOR

OBJECTIVES OF THE ASSIGNMENT

The objective of the Coordinator is to manage the Project Implementation Unit (PIU) and coordinate all teams involved in the duties of the PIU as well as relate to other stakeholders in the ID4D Project in accordance with the regulations of the FGN, its policies and guidelines as agreed with the World Bank and other partners.

The Coordinator will be accountable and report directly to the DG NIMC and  to the Steering Committee, cooperating with other PIU and SU members, implementing agencies, and relevant stakeholders.

 SCOPE OF SERVICES

The main scope of work for the PIU Coordinator shall be to:

  1. Manage the PIU and provide effective support in the development and implementation of the project with regards to establishing a robust and reliable foundational ID system; enabling access to services through IDs; and project management of the ID4D project;
  2. Ensure project implementation is aligned with FGN policies and guidelines as agreed by the Steering Committee and the agreement with funding partners;
  3. Monitor project implementation activities and update the Project Plan when necessary to ensure project implementation activities timeline are met, documentations properly articulated, reviewed and signed-off, stakeholder’s involvement and participation sought at all stages.
  4. Participate, coordinate and manage the setup and running of project implementation unit in NIMC under the Ecosystem Institutional and governance arrangement.
  5. Oversee and facilitate the implementation of all procurement activities as contained in the procurement plan.
  6. Oversee and coordinate the procurement proceeds in relation to ensuring all guidelines and regulations are adhered and complied with; and obtaining World Bank’s No Objection.
  7. Liaise with the relevant members of the PIU to ensure timely delivery of all tasks and assignments and to ensuring all set targets and timelines are met.
  8. Ensuring accurate and timely submission of quarterly and annual activity progress reports, financial reports and forms to the ID4D Steering Committee and WB;
  9. Ensure collection of data and conduct of monitoring and evaluation activities with participation of partners of ID4D Ecosystems;
  10. Monitoring project funds, approving project disbursements according to the Workplan (WP) and liaise with partners of Identity Ecosystem on budgetary changes if required;
  11. Establishing operating arrangements for financial management and accountability, including ensuring all supporting documents are maintained and an orderly filing system is in place regarding partners of the Identity Ecosystems;
  12. Leading the preparation of the Annual Review Meeting of the WP with support and participation of MOF;
  13. Ensuring operational and financial closure of the WP according to agreed procedures at year end;
  14. Carry out any other task/duties that may be assigned by the DG NIMC, and the Steering Committee, considered relevant for the delivery of all project preparation activities.

 REPORTING, LOCATION AND TIME SCHEDULES

The PIU Coordinator will report to the DG NIMC in Abuja.

The commencement of the services shall come into force and effect on the date (the “Effective Date”) of the Client’s notice instructing the Coordinator to begin carrying out the services.

 QUALIFICATIONS

The PIU Coordinator shall have the following minimum educational qualifications and experience:

  1. Master’s degree in Engineering, Computer Sciences, Social Sciences, Business Admin or related field (e.g. Project Management, Policy Development, Monitoring and Evaluation, Statistics, and Economics,);
  2. At least 12 years of professional experience in Program Management;
  3. At least 5 years of experience in working for any international donor-funded program;
  4. Demonstrated experience in designing and managing systems with similar projects involving multiple partner institutions;
  5. Demonstrated experience in training or building capacity of implementing institutions;
  6. Strong inter-personal skills, in particular, demonstrated team leadership qualities and excellent oral communication skills;
  7. Good analytical skills and use of computer.

 FACILITIES AND INFORMATION TO BE PROVIDED BY THE PROJECT

Adequate office space, with furniture and internet facilities, shall be assigned to the Coordinator.  For all field related assignments, the project shall provide a vehicle for local transportation.

 

3. MONITORING AND EVALUATION SPECIALIST

OBJECTIVES OF THE ASSIGNMENT

The objective of the assignment is for an individual to be hired as the Monitoring and Evaluation (M&E) Specialist of the Project Implementation Unit (PIU) housed within NIMC, to manage the development and implementation of the project M&E system (including impact evaluation) of the ID4D Project in accordance with the regulations of the FGN and WB policies and guidelines. The appointment of the specialist will assist the smooth start-up and increase the speed of the project implementation. The M&E specialist will oversee development and implementation of the project M&E plan, including supervising and coordinating the work of ecosystem partners as it relates to M&E.

The M&E Specialist will be accountable to and report to the PIU Project Coordinator and cooperate with other PIU team members, implementing agencies and relevant stakeholders.

 

SCOPE OF SERVICES

The main scope of work for the M&E Specialist shall be manage the design and implementation of the project M&E plan, including impact evaluation aspects. Specifically:

Initial and continuous development of the project M&E plan:

  1. Periodically review the M&E framework and write reports or briefings to propose revisions to ensure coherence and consistency with the Nigeria ID4D project development objectives and implementation methods as they evolve;
  2. Oversee technical innovations in project M&E tools, (software and hardware), including proposal, obtaining clearance, and managing procurement;
  3. Design process and outcome evaluations that include key questions, data collection, data quality assurance, data analysis and reporting plans;
  4. Take the role of the primary business owner with responsibility for data entry and maintenance of the project M&E frameworks;

Capacity building for and coordination of M&E activities of ecosystem partners:

  1. Identify needs to involvement of ecosystem partners to enable the realization of the M&E plan and develop, in collaboration with relevant Communications colleagues, systems to ensure that partners are aware of their role in the M&E system and are able to execute their responsibilities;
  2. Convene partners and stakeholders’ meetings and facilitate development of individual M&E plans, ensuring that capacity is in place at the enrolment partner level to contribute adequately to the project M&E plan;
  3. Develop new or revise existing M&E tools to guide partners and enrolment agents in measuring and evaluating enrolment activities to inform primary ecosystem partners and scale up;
  4. Facilitate the rollout of ecosystem performance measurement efforts to ensure quality assurance and systematic documentation measurement, and reporting of results across ID4D Ecosystem;
  5. Provide field-based technical assistance to Ecosystem partners, enrolment agents and stakeholders, as requested.
  6. Work with M&E staff of ecosystem and enrolment partners to adaptively manage activities and ensure identification of implementation challenges, capacity-building needs, and other emerging risks and issues.
  7. Advise and provide technical support to each partner’s M&E activities;
  8. Provide technical assistance to partners and other stakeholders in design of qualitative methodologies and tools to measure and evaluate enrolment progress and outcomes, as required;

Monitoring and reporting:

  1. Manage the ongoing data collection and entry to the project’s M&E framework
  • Assure that reports on all official project indicators as defined in the Project Appraisal Document (PAD) are prepared regularly and available as needed (e.g. ahead of World Bank supervision missions);
  • Assure that reports on all additional indicators specified in the M&E system are available to decision makers in time to inform key implementation decisions;
  • Manage real-time result reporting, prepare standardised reports and presentations;
  • Contribute M&E-related and results content to the preparation of interim and annual reports and other project reporting documents and ensure the timely submission of all reports as specified by team lead/PIU coordinator.
  • Coordinate data reviews, audits, and annual reporting processes.
  1. Collaborate with the procurement specialist of the PIU to prepare and conduct procurement of various M&E contracts, act as business lead for M&E contracts and supervise the performance and deliverables of any M&E consultants or vendors hired under the project;
  2. Establish and maintain a real-time reporting mechanism to share results with Ecosystem partners and other stakeholders;
  3. Support the work of and coordinate activities with other NIMC and PIU business units as needed, including:
  • Contribute to development of technical documents as requested
  • Work with Communications Manager to incorporate knowledge management and learning strategies into enrolment activities to establish knowledge sharing and learning around results
  • Assist Communications Manager to develop knowledge management and M&E platforms at the project implementation/management level, establishing enrolment knowledge community and facilitating exchange around dissemination.
  • Undertake any other relevant duties that may be assigned by project coordinator.
  1. Perform regular monitoring of the progress of partners and enrolment agents in achieving project goals and PDOs, and recommend to PIU team lead adaptive management efforts to ensure continuous project quality;

Process evaluation:

  1. Implement periodic process and outcome evaluations that include key questions, data collection, data quality assurance, data analysis and reporting plans, as specified in the M&E system;
  2. In collaboration with business units responsible for licensing and certification of enrolment partners, evaluate performance of partners and maintain a dashboard on partner performance that is accessible to decision makers;
  3. Design and implement assessment of promising partners and enrolment agents to inform the potential for scale-up and replication;

Impact evaluation:

  1. Coordinate the implementation of the Impact Evaluation of the project;
  2. Coordinating the definition and design of the baseline, mid-term and end-of-project impact evaluation surveys together with partners and stakeholders;
  3. Support the Impact Evaluation data collection and coordinate across various exercises being carried out in the project (qualitative and process-monitoring surveys, geo-spatial tracking, etc.);
  4. Working with the procurement specialist, develop TORs for Impact Evaluation vendors or consultants and supervising their performance and deliverables; acting as the business lead for the Impact Evaluation work;
  5. Feeding impact evaluation survey results into the M&E framework and using the results of the M&E framework to inform Impact Evaluation surveys, support the dissemination of the IE findings to the key stakeholders through reports, dashboards, etc.

REPORTING, LOCATION AND TIME SCHEDULES

The M&E Specialist will report to the ID4D Project Coordinator in NIMC Headquarters Abuja and will be based in Abuja

The commencement of the services shall come into force and effect on the date (the “Effective Date”) of the Client’s notice instructing the M&E Specialist to begin carrying out the services.

QUALIFICATION OF THE SPECIALIST

The M&E Specialist shall have the following minimum educational qualifications and experience:

  1. Master’s degree in Social Sciences or related field (Monitoring and Evaluation, Measurement and Evaluation, Statistics, Economics, Public Policy, Finance etc);
  2. At least 7 years of professional experience in Monitoring and Evaluation;
  3. At least 5 years of experience in working for any international donor-funded program;
  4. Experience in development and implementation of Monitoring and Evaluation systems for projects financed by international development partners;
  5. Demonstrated theoretical and practical knowledge of M&E and Impact Evaluation methods;
  6. Demonstrated experience in designing and managing M&E/MIS systems with similar projects involving multiple partner institutions;
  7. Demonstrated experience in training or building capacity of implementing institutions;
  8. Strong inter-personal skills, in particular, demonstrated team leadership qualities and excellent oral communication skills;
  9. Excellent presentation and report-writing skills;
  10. Prior data collection skills and strong communication skills with data stakeholders and counterparts
  11. Demonstrated expertise with digital tools for the collection, management, and analysis data;
  12. Demonstrated expertise in qualitative and quantitative research methodologies, including inferential statistics;
  13. Fluency in written and spoken English.
  14. Experience in the management and implementation of rigorous impact evaluations using experimental and quasi-experimental methodologies will be considered an advantage.

4. GRIEVANCE REDRESS MANAGER

OBJECTIVES OF THE ASSIGNMENT

A Grievance Redress Manager shall be engaged to support NIMC and ID4D in the development and implementation of a Grievance Redress Mechanism (GRM) for the ID4D project.

The objective of the position is to ensure the implementation of an effective Grieve Redress Mechanism, aligned with best practice and World Bank policy.

The Grievance Redress Manager will be accountable and report to the PIU Project Coordinator and cooperate with other PIU team members, implementing agencies, and relevant stakeholders, including colleagues in the ECSU working on citizen engagement.

SCOPE OF SERVICES

The main scope of work for The Grievance Redress Manager shall be to:

  1. Manage Grievance Mechanism
    1. Lead the development and implementation of an effective GRM that will timely resolve grievances, including by:
      1. Providing inputs into the scope of work for a consulting firm to design and develop an appropriate grievance redress mechanism for the ecosystem ID4D project which takes into account NIMC’s existing Customer Care infrastructure, incorporates multiple channels, and is able to manage the expected volume of complaints under the ecosystem model;
      2. Providing inputs in the development of a best-practice GRM manual, containing standards and methods of handling grievances under the ecosystem GRM;
    2. Analyse grievance trends, and provide regular reports to the Project Coordinator;
  • Manage multiple accessible channels through which complaints and grievances concerning the ID4D project can be resolved appropriately;
  1. Follow up with complaints to ensure complaint resolution is advancing in a timely manner and using a fair process;
  2. Monitor resolutions to grievances to ensure they are implemented;
  3. Implement regular monitoring and evaluation of the GRM with support from the PIU and ECSU M&E staff; and
  • Carry out any other relevant periodic duties that may be assigned by the PIU Coordinator.
  1. Engage Ecosystem Partners and Stakeholders
  2. Liaise with ecosystem partners to address grievances arising from their operations in order to effectively monitor and improve the experience of the general public across the ecosystem;
  3. Provide information about the grievance mechanism to partners and stakeholders and ensure they adhere to agreed messaging, training, and procedures;
  • Inform PIU and Project Coordinator of any serious concerns and complaints received by the grievance mechanism;
  1. Work with relevant partners’ staff to notify general public of activities that may lead to concerns or complaints before the project activities are undertaken;
  2. Work with ecosystem partners’ staff tasked with customer engagement to understand issues before, during, and after interface or engagement events.

 

  1. Provide Capacity Building Support
    1. Identify capacity needs in NIMC Customer Care Department, for efficiently handling grievances, provide capacity building, and suggest training programs.

REPORTING, LOCATION AND TIME SCHEDULES

The Grievance Redress Manager will report to the Project Coordinator in the PIU.

The commencement of the services shall come into force and effect on the date (the “Effective Date”) of the Client’s notice instructing the Grievance Redress Manager to begin carrying out the services.

QUALIFICATION OF THE SPECIALIST

The Grievance Redress Manager shall have the following minimum educational qualifications and experience:

  1. First degree in relevant discipline (e.g. Law, Business Administration, Social Sciences, Marketing, etc) with minimum 6 years’ post-graduate experience with grievance redress management, service management and operations in Nigeria;
  2. Must have a minimum of 5 years work experience on Grievance Redress of World Bank funded projects or in customer care/complaints position of a major telecommunication company, bank, or equivalent institution.
  3. Demonstrate experience in development and applications of Grievance Redress Mechanisms or experience in the fields of customer care and customer relations field with understanding of managing a large department and system (e.g. large call center, sophisticated CRM software, multiple channels, etc.).
  4. Demonstrate experience in creating beneficial relationships with stakeholders of a project.

ESTIMATED EFFORT LEVEL AND DURATION OF THE ASSIGNMENT

The duration of the assignment is initially for 12 months but will renewed subsequently on an annual basis subject to satisfactory performance. The contract type is Time Based.

 

5. INTERNAL COMMUNICATIONS MANAGER

OBJECTIVES OF THE ASSIGNMENT

An Internal Communications Manager shall be engaged to support the PIU in ensuring effective communication and dissemination of information within the ecosystem.

The objective of the assignment is to ensure effective communication within NIMC and between NIMC and ecosystem partners, on the implementation of the ecosystem enrollment model.

SCOPE OF SERVICES

The Internal Communications Manager shall:

  • Lead the PIU’s efforts in sharing information within NIMC and ecosystem enrollment partners;
  • Develop and implement an efficient Communications Plan, in line with the project Communications Strategy, that ensures transparency within the ID4D project and organisational initiatives and projects are successfully communicated to employees and stakeholders;
  • Plan, edit and write content for a variety of internal communications mediums, such as a staff intranet, monthly magazine or regular email bulletin and may also be required to work on the layout of content, for effective communication within NIMC and between NIMC and ecosystem partners;
  • Shall develop regular electronic updates for dissemination to NIMC and ecosystem partners;
  • Work with the Communications Department of NIMC and communications staff in the ECSU to implement the communications strategy;
  • Provide timely responses to request for information from internal stakeholders, use social media to communicate with staff internally;
  • Establish an internal Communications Plan, in line with the project Communications Strategy and in conjunction with senior managers, and carry out continuous reviews of the Plan, for refining of communication efforts;
  • Ensure internal communication messages are consistent across all mediums and for different departments of the organisation and are also consistent with external communication messages, as outlined in the Communications Strategy;
  • Handle the internal communication response to crisis situations which affect NIMC’s organisational perception and reputation;
  • Develop a database of internal stakeholders for which information will be shared to and respond to feedback from staff and adjust communications content accordingly;
  • Deliver presentations at organisational events, draft messages or scripts from senior executives for presentation to employees in written or spoken form and advise senior managers of developments throughout the organisation, either face to face or through regular written communication;
  • Identify capacity needs in NIMC and internal stakeholders, for efficient communication and suggest training programs;
  • Support the project in capturing learning from various events, including the roundtables, workshops and research dissemination events that contributes to the knowledge management products.
  • Contribute to a Knowledge management (KM) manual developed by the ECSU communications staff focused on KM processes, delivery standards, KM technologies, techniques and tools.
  • Maintain quality assurance standards for all project communications and knowledge management products (including reports, booklets, manuals, leaflets, posters, banners, documentation, website and social media newsletters) and support quality assurance and dissemination of these products.
  • Carry out any other relevant periodic duties as assigned by the Project Coordinator from time to time.

REPORTING, LOCATION AND TIME SCHEDULES

The Internal Communications Manager will report to the ID4D Project Coordinator in NIMC Headquarters Abuja.

The commencement of the services shall come into force and effect on the date (the “Effective Date”) of the Client’s notice to the Internal Communications Officer instructing the Internal Communications Manager to begin carrying out the services.

QUALIFICATION

The Internal Communications Manager shall have the following minimum educational qualifications and experience:

  1. Master Degree in relevant discipline (e.g. Communication, Journalism, Public Relations, Marketing, or related field);
  2. At least 8 years of professional experience in communications on large-scale, national communications campaigns in Nigeria;
  3. At least 5 years of experience in communications under an international donor-funded program or in a large private sector organization with national reach (e.g. banks, telcos, etc.);
  4. Demonstrated experience in development of successful Communication plans and key messages for projects involving multiple partner institutions;
  5. Demonstrated experience in managing and/or advising on successful national, large-scale communications campaigns, including crisis management and use of a variety of channels (e.g. civil society, traditional media, and social media);
  6. Strong inter-personal skills, in particular, demonstrated team leadership qualities and excellent oral communication skills; and
  7. Fluency in written and spoken English. Local languages are an asset.

 

ESTIMATED EFFORT LEVEL AND DURATION OF THE ASSIGNMENT

The duration of the assignment is initially for 12 months but will renewed subsequently on an annual basis subject to satisfactory performance. The contract type is Time Based.

6. SOCIAL SAFEGUARDS OFFICER

OBJECTIVES OF THE ASSIGNMENT

The objective of the assignment is to ensure compliance with Donors’ social safeguard policies and other relevant regulations and guidelines, like the ID4D Project ESMF and RPF. The appointment of the Safeguard Officer will assist the smooth start-up and increase the speed of the project implementation.

The Safeguards Officer will be accountable and report to the PIU Project Coordinator and cooperate with other PIU team members, implementing agencies, and relevant stakeholders.

SCOPE OF SERVICES

The Safeguards Officer shall:

  • Lead the ID4D team’s efforts in implementation of WB’s Social Safeguards policies and guidelines;
  • Provide leadership in implementation of the ESMF and RPF for the ID4D project;
  • Work on the development and implementation of various action plans (Environmental and Social Management Plan, Gender Action Plan, Resettlement Action Plan);
  • Monitor compliance of the ID4D project efforts with World Bank’s operational policies;
  • Ensure that all ID4D activities incorporate a concept of addressing social issues, particularly related to inclusion of marginalized and vulnerable groups;
  • Lead and monitor overall capacity building needs on Social Safeguards;
  • Develop and implement methods for knowledge dissemination relating to Donor’s Social Safeguards policies;
  • Provide advice to all stakeholders on social development approaches, policies and technical matters;
  • Ensure all ID4D documents, ranging from bidding documents to contracts, include social safeguards provisions;
  • Ensure ID4D staff and contractors’ effectively handle social issues, providing solutions where needed;
  • Ensure effective and collaborative relationships with Civil Society Organizations, government originations, private organizations and the Nigerian society at large;
  • Work closely with the Environmental Safeguards Officer and communication officers on the project in the PIU and the SU;
  • Carry out any other relevant periodic duties assigned by Project Coordinator.

REPORTING, LOCATION AND TIME SCHEDULES

The Safeguards Officer will report to the ID4D Project Coordinator in NIMC Headquarters Abuja.

The commencement of the services shall come into force and effect on the date (the “Effective Date”) of the Client’s notice the Safeguards Officer to begin carrying out the services.

QUALIFICATION OF THE SOCIAL SAFEGUARDS OFFICER

The Social Safeguards Officer shall have the following minimum educational qualifications and experience:

  1. Master degree in relevant discipline (e.g. Development Economics, Social Sciences, Law) with minimum 5 years’ post-graduate experience with Social Safeguard/Social development;
  2. Must have a minimum of 5 years work experience on Social Safeguards for World Bank funded projects;
  3. Must have good knowledge of Social safeguard policies and procedures of multilateral financial institutions (e.g. the World Bank) and development co-operation agencies;
  4. Demonstrate experience in the role of a Social Safeguards Officer in projects funded by multilateral financial institutions;
  5. Demonstrate experience in development and applications of outcomes of environmental and social impact assessments;
  6. Demonstrate experience in creating beneficial relationships with stakeholders of a project.

FACILITIES AND INFORMATION TO BE PROVIDED

Adequate office space, with furniture and internet facilities, shall be assigned to the Safeguards Officer.  For all field related assignments, the Client shall provide a vehicle for local transportation.

 ESTIMATED EFFORT LEVEL AND DURATION OF THE ASSIGNMENT

The duration of the assignment is initially for 12 months but will be renewed subsequently on an annual basis subject to satisfactory performance. The contract type is Time Based.

 

7. ENVIRONMENTAL SAFEGUARDS OFFICER

OBJECTIVES OF THE ASSIGNMENT

The objective of the assignment is to recruit  an Environmental  Safeguards Officer of the PIU, to ensure compliance with WB’s Environmental Safeguards policies and guidelines, including the Project Environmental Social Management Framework (ESMF) and Resettlement Policy Framework (RPF). The appointment of the Environmental Safeguards Officer will assist the smooth start-up and increase the speed of the project implementation.

The Environmental Safeguards Officer will be accountable and report to the PIU Coordinator and cooperate with other PIU team members, implementing agencies, and relevant stakeholders.

SCOPE OF SERVICES

The Environmental Safeguards Officer shall:

  • Lead the ID4D team’s efforts in implementation of WB’s Environmental Safeguards policies and guidelines;
  • Ensure that environmental risks are identified, avoided, mitigated and managed throughout project implementation;
  • Ensure that subprojects are subjected to screening as provided by the ESMF and RPF process and procedures;
  • Oversee/develop/coordinate and implement environmental safeguards related plans (Environmental and Social Management Plan, Labor Influx, E-waste Management Plan, etc.);
  • Provide leadership and substantial input to the implementation of ESMF and RPF;
  • Monitor compliance of the ID4D project efforts with Donor’s Environmental Safeguards policies;
  • Ensure that all ID4D activities incorporate a concept of addressing environmental issues;
  • Ensure full disclosure with concerned stakeholders;
  • Develop, organize and deliver safeguards training programs for the PIU staff, relevant NIMC and ecosystem staff, contractors and others involved in the Project implementation;
  • Ensure compliance of the contractors to Health, Safety and Environmental Management Plan and other Occupational Health, Safety and Security (OHSS) procedures with support from state and LGA offices;
  • Review and approve the Contractor’s Implementation Plan for the Environmental Measures;
  • Develop and implement methods for knowledge dissemination relating to Donor’s Environmental Safeguards policies;
  • Provide advice to all stakeholders on social development approaches, policies and technical matters;
  • Ensure all ID4D documents, ranging from bidding documents to contracts, include environmental safeguards provisions;
  • Ensure ID4D staff and contractors’ effectively handle environmental safeguards issues, providing solutions where needed;
  • Monitor progress in development/implementation of the project’s safeguards instruments
  • Work with the Project staff to ensure reporting, monitoring and evaluation fully address safeguard issues of the project;
  • Provide well-documented, evidence-based compliance reports to be submitted to relevant oversight stakeholders (WB, FMEnv, etc.) and incorporated into the project annual reports;
  • Organize environmental, orientation, awareness, and training for relevant staff of partners;
  • Ensure effective and collaborative relationships with Civil Society Organizations, government originations, private organizations and the Nigerian society at large; and
  • Carry out any other relevant periodic duties that may be assigned by the PIU Coordinator.
  1. REPORTING, LOCATION AND TIME SCHEDULES

The Environmental Safeguards Officer will report to the ID4D  Project Coordinator in NIMC Headquarters Abuja.

The commencement of the services shall come into force and effect on the date (the “Effective Date”) of the Client’s notice the Environmental Safeguards Officer to begin carrying out the services.

QUALIFICATION OF THE ENVIRONMENTAL SAFEGUARDS OFFICER

The Environmental Safeguards Officer shall have the following minimum educational qualifications and experience:

  1. Master’s degree in Environmental Sciences, Environmental engineering, environmental studies or equivalent
  2. At least 5- years of relevant experience in conducting Environmental and Social Impact Assessments, (ESIA, RAPs) and working knowledge of World Bank safeguards policies
  3. Demonstrated experience in the role of Environmental Safeguard Specialist/Officer in projects funded by multilateral financial institutions.
  4. Demonstrated experience in development and applications of outcomes of environmental and social impact assessments.
  5. Demonstrated experience in creating beneficial relationships with stakeholders of a project.
  6. Fluency in spoken and written English
  7. Strong interpersonal and communication skills and commitment to team work,
  8. Knowledge of institutions systems for the environmental review and approval of development projects in the country.

FACILITIES AND INFORMATION TO BE PROVIDED

Adequate office space, with furniture and internet facilities, shall be assigned to the Environmental Safeguards Officer.

 

ESTIMATED EFFORT LEVEL AND DURATION OF THE ASSIGNMENT

The duration of the assignment is initially for 12 months but will renewed subsequently on an annual basis subject to satisfactory performance. The contract type is Time Based.

8. OPERATIONS ARCHITECT/CHANGE MANAGER

OBJECTIVES OF THE ASSIGNMENT

  • Defines the operational management requirements
  • Defines the service and support requirements
  • Defines the management information (MI) requirements
  • Defines the audit requirements change
  • Assures the enrolment partners’ operational capabilities
  • Manages the service management elements (incident, problem, release and capacity management)
  • Manage hardware and software releases across the NIMC estate and across enrolment and software delivery partners
  • Undertakes risk assessments related to these changes and advises stakeholders accordingly

 

SCOPE OF SERVICES

The Operations Architect/Change Manager shall:

  1. Develop a strategic plan that ensures all technical systems and operations required to ensure success of the ID4D project, are unified and run in a streamlined manner;
  2. Develop structured methodology for the change and lead related activities and constantly analyse and suggest improvements to the operations of contractors, vendors, ecosystem partners, as the ID4D project is being implemented;
  3. Create action plans related to change management process and measures for the change areas and ensure plans are developed in consultation and shared with concerned staff of NIMC and the ID4D Project;
  4. Provide valuable input concerning the use of IT solutions to guarantee successful operations during large-scale enrolments, authentication;
  5. Collaborate with entirety of ID4D ecosystem, do define the project plan, schedule, budget etc and identify, analyse and prepare risk mitigation strategies, and identity and manage potential issues and bottlenecks;
  6. Be responsible for the development of Service Level Agreements between stakeholders of the ID4D project and subsequently work with operational teams to meet these service levels;
  7. Develop a method of measuring compliance of ecosystem partners with the planned method of operation;
  8. Be responsible for providing IT solutions to incidents and outages encountered during any operation of the ID4D project, while also ensuring lessons learnt are documented to avoid repeats of such problems in the future;
  9. Recommend the latest IT solutions that would aid the ID4D team to achieve its set targets and objectives;
  10. Ensure staff representatives of NIMC are consulted at different agreed stages of the process and engage NIMC HR staff during the process to build their capacity as the change process proceeds;
  11. Engaging senior leaders and relevant associations or informal bodies and coach managers et al as necessary and coordinate efforts with internal specialists, advisors and state, zonal and head office staff;
  12. Ensure buy in and commitment and track and report issues as they arise;
  13. Document change throughout the process for future learning and knowledge management and ensure that staff are informed of the processes, updates, decisions etc by ensuring adequate communication with all staff.
  14. Provide valuable input during budget planning to ensure appropriate technology upgrades or replacements, thus disallowing for any interruptions during project implementation;
  15. Carry out any other relevant periodic duties assigned by Technical Lead.

 

REPORTING, LOCATION AND TIME SCHEDULES

The Operations Architect/Change Manager will report to the Technical Lead Project Coordinator in NIMC Headquarters Abuja.

The commencement of the services shall come into force and effect on the date (the “Effective Date”) of the Client’s notice the Operations Architect/Change Manager to begin carrying out the services.

 

QUALIFICATION OF THE OPERATIONS ARCHITECT

The Operations Architect/Change Manager shall have the following minimum educational qualifications and experience:

  • At least 5 years of professional experience in operations, service and change management
  • Experience designing service and support process in accordance with recognized principles (e.g. ITIL)
  • Experienced in third party outsourcing, preferably business services and application support
  • Experience managing geographically dispersed suppliers consisting of technical specialists
  • Effectively manage and develop key relationships with internal stakeholders; including senior leadership, IT teams, Solutions Architects, other Operations Managers, and the wider business.
  • Strong experience delivering services that are focused on customer experience and business outcomes
  • Experience in identifying risks, anticipating issues and creating solutions in relation to service delivery
  • Experience in driving best practice and continual service improvement approach
  • Strong written and verbal communication skills
  • Strong organisational skills to prioritise and meet deadlines in a pressurised environment
  • Experience of building relationships and working effectively with all levels of the business
  • Relevant degree in IT Engineering, Computer Science, or a related field
  • Experience in working for any international donor-funded program will be considered an asset
  • Experience in projects involving multiple partner institutions will be considered an asset
  • Fluency in written and spoken English. Local languages are an asset

 

DETAILED SKILLS AND EXPERIENCE

Area Description
Service focus Maintains focus on the whole life of service delivery – designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver an IT service.
Stakeholder relationship management Identifies, analyses, manages and monitors relationships with and between stakeholders. Clarifies mutual needs and commitments through consultation and consideration of impacts. For example, the coordination of all promotional activities to one or more customers to achieve satisfaction for the customer and an acceptable return for the supplier; assistance to the customer to ensure that maximum benefit is gained from products and services supplied.
Strategic thinking Able to have an overall perspective on business issues, events, activities and an understanding of their wider implications and long-term impact. This could include determining patterns, standards, policies, roadmaps and vision statements. Can focus on outcomes rather than solutions and activities.
Understanding of service management framework Has an in-depth understanding of service management framework principles and processes and the ability to apply the technical knowledge in project or programme activities.
Ongoing service and change management functions. Able to manage changes to service, configuration items, organisational change, supplier change and associated documentation. Able to request changes due to incidents or problems to provide effective control and reduction of risk to the security performance and availability. Ensures compliance of the business services impacted by the change. Understands policy, principles and approach. Applies understanding and knowledge in project or programme activities. Develops experience in the use of key change management tools and processes.

 

FACILITIES AND INFORMATION TO BE PROVIDED

Adequate office space, with furniture and internet facilities, shall be assigned to the Operation Architect/Change Manager.

 

ESTIMATED EFFORT LEVEL AND DURATION OF THE ASSIGNMENT

The duration of the assignment is initially for 12 months but will renewed subsequently on an annual basis subject to satisfactory performance. The contract type is Time Based.

9. BIOMETRIC ARCHITECT

OBJECTIVES OF THE ASSIGNMENT

  • Defines the requirements for the biometric capabilities within the enterprise
  • Defines capture requirements (modality, environment, SOPs etc.)
  • Ensures compliance of suppliers of biometric capture technology
  • Defines matching requirements
  • Ensures compliance of suppliers of matching technology
  • Assures suppliers comply with biometric requirements

 

SCOPE OF SERVICES

The Biometric Architect shall:

  1. Develop the technical biometric capturing requirements that would guarantee 100% success, based on the needs and objects of the ID4D project in Nigeria;
  2. Provide input in the biometric capturing plan following detailed analysis on the different modalities of solutions (iris, face etc.) and then make appropriate suggestions for the Nigerian environment;
  3. Recommend best-practice biometric capturing methods via which all Nigerians will be captured in a cost-effective manner;
  4. Ensure biometric capturing plans are aligned to Nigeria’s environment and are capable of capturing required details of all individuals;
  5. Ensure biometric technologies to be used are efficient for large scale biometric capture;
  6. Ensure biometric technologies allow for interoperability and efficient sharing of data across the ID ecosystem;
  7. Ensure appropriate technologies are present at ID Ecosystem partners for facilitation of biometric data sharing;
  8. Ensure biometric technologies do not violate any security or data regulations;
  9. Ensure technical problems encountered during biometric capturing are quickly resolved;
  10. Provide input in the review and approval stages of the Contractor’s Biometric capturing Plan;
  11. Serve as a technical liaison between the contractors and the ID4D team;
  12. Monitor progress in implementation of the project’s biometric capturing plan;
  13. Prepare progress reports on implementation of the project’s biometric capturing plan;
  14. Carry out any other relevant periodic duties that may be assigned by the NIMC Project Implementation Unit (PIU) Technical Lead.

 

REPORTING, LOCATION AND TIME SCHEDULES

The Biometrics Architect will report to the Technical Lead in NIMC Headquarters Abuja.

The commencement of the services shall come into force and effect on the date (the “Effective Date”) of the Client’s notice the Biometrics Architect to begin carrying out the services.

 

QUALIFICATION OF THE BIOMETRICS ARCHITECT

The Biometrics Architect shall have the following minimum educational qualifications and experience:

  • 5 years’ experience working with biometric technologies
  • Expertise in multi-modal biometric capture technologies (e.g. facial, fingerprint, iris)
  • Expertise in biometric matching technologies (e.g. ABIS)
  • Experience in the use of biometric technologies in the field including challenging remote environment
  • Experience defining system architectures & performance requirements in support of biometrics; and analysing existing or proposed architectures for applicability and suitability
  • Experience analysing system performance of biometric tools in terms of project goals and end user needs; and system performance in terms of capacity and throughput
  • Experience defining operational and functional and technical approaches for interfacing with other biometrics partners, including proposed interfaces, multiple network considerations, data quality, and data processing in terms of capacity and throughput and biometric tools
  • Experience recommending approaches to improve identity assurance processes through improvement of biometrics capture and matching technologies
  • Relevant degree in IT Engineering, Computer Science, or a related field
  • Experience in working for any international donor-funded program will be considered an asset
  • Experience in projects involving multiple partner institutions will be considered an asset
  • Fluency in written and spoken English. Local languages are an asset

 

DETAILED SKILLS AND EXPERIENCE

Area Description
Identify biometric requirements Ability to define and develop biometric requirements based upon the unique nature of different environments, the use cases. Defines the standard operational processes for biometric capture in line with the core use cases and exceptions (for instance enrolling children).
Business requirements Able to interpret complex business and technical requirements. Can identify and recognise a viable solution or controls to issues. Understands and links complex challenges in the enrolment environment and translates them into architectures, requirements and procedures.
Define modality requirements Experienced in defining solutions across different modalities (face, fingerprint and Iris). Able to determine the optimal modality for the use case and environments.
Experience of ABIS Experienced in biometric matching at population scale, for instance the core functions, specifications, limitations of ABIS solutions.

 

FACILITIES AND INFORMATION TO BE PROVIDED

Adequate office space, with furniture and internet facilities, shall be assigned to the Biometrics Architect.

 

ESTIMATED EFFORT LEVEL AND DURATION OF THE ASSIGNMENT

The duration of the assignment is initially for 12 months but will be renewed subsequently on an annual basis subject to satisfactory performance. The contract type is Time Based.

 

10. DATA AND INTEGRATION ARCHITECT

OBJECTIVES OF THE ASSIGNMENT

  • Defines the logical and physical data models within the enterprise in line with the business requirements
  • Defines data interchange specification between function elements of the system
  • Defines the integration layer of the Enterprise
  • Designs API’s in accordance with business needs
  • Ensures that data standards, modelling and governance are aligned with the best practices of Data Protection in Nigeria.

SCOPE OF SERVICES

The Data and Integration Architect shall:

  1. Establish the data integration architecture, workflow and structures for the ID4D project;
  2. Develop a ID4D Data Integration Roadmap that would guarantee efficient and legally responsible ID databases integration across the ecosystem;
  3. Collaborate with other Technical team members to ensure NIMC Project Implementation Unit (PIU) team has the best data to ensure objectives of the ID4D project are met;
  4. Lead the data modelling and governance efforts of the ID4D team;
  5. Develop the appropriate data structure to efficiently manage complex biometric data from different ecosystem partners;
  6. Be responsible for the recommendation of appropriate databases to be used for the ID4D project;
  7. Recommend appropriate integration technologies (APIs, message-oriented middleware, streaming, event processing systems, etc.) needed for the ID4D project;
  8. Ensure data integration activities of the ID4D team are results of adaptation of best-practice Data integration architectural principles to Nigeria’s environment and laws;
  9. Lead ID database integration projects of the ID4D ecosystem partners;
  10. Develop regular progress reports on data integration performance to ensure quality;
  11. Provide solutions to data integration architecture related problems;
  12. Be responsible for querying and ensuring information captured in the data dictionary is correct and constantly updated;
  13. Organise trainings for data integration architects of ecosystem partners, to ensure knowledge transfer on Nigerian architectural policies, procedures and standards.
  14. Continuously develop the data integration architecture through iterative architectural and technology techniques;
  15. Provide input to well-documented, evidence-based data regulations compliance reports to be submitted to relevant oversight stakeholders and incorporated into the project annual reports;
  16. Ensure effective and collaborative relationships with database units of ecosystem partners;
  17. Carry out any other relevant periodic duties that may be assigned by the PIU Technical Lead.

 

REPORTING, LOCATION AND TIME SCHEDULES

The Data Integration Architect will report to the Technical Lead Project Coordinator in NIMC Headquarters Abuja.

The commencement of the services shall come into force and effect on the date (the “Effective Date”) of the Client’s notice the Data Integration Architect to begin carrying out the services.

 

QUALIFICATION OF THE DATA INTEGRATION ARCHITECT

The Data Integration Architect shall have the following minimum educational qualifications and experience:

  • At least 5 years of professional experience in data and integration architect
  • Proven Data modelling experience with key understanding of DBMS development (cloud and on-premise) including implementation practices, and project life cycle (requirements gathering, architecture, design, implementation, tuning, migration, and decommissioning)
  • Proven experience in the process of extracting data from multiple sources
  • Deep understanding of Big Data concepts, CAP Theorem and migration techniques from an established RDBMS to NoSQL and vice-versa
  • Experience in different data subject areas such as billing, personal attributes
  • Experience in supply chain management etc.
  • Skilled in data administration, data modelling, tuning, ensuring development teams have the optimum environment in which to deliver applications to include API design, schemas, indexing strategies, database layout, and loading/updating strategies
  • Ability to perform requirements gathering on existing environment and documentation
  • Experience and knowledge of integration methodology and technologies e.g. SOAP/REST services, JSON, Javascript, Python, NodeJS, API’s, enterprise messaging, etc.
  • Good understanding of Architecture, Integration and Design Software Patterns
  • Experience in enterprise projects with complex applications integrated with each other.
  • Demonstrable experience of working with key business internal and external stakeholders and multiple delivery partners
  • Relevant certifications and prove of continuous professional development
  • An understanding of confidentiality issues, data governance and data protection requirements
  • Relevant degree in IT Engineering, Computer Science, or a related field
  • Experience in working for any international donor-funded program will be considered an asset
  • Experience in projects involving multiple partner institutions will be considered an asset
  • Fluency in written and spoken English. Local languages are an asset

 

DETAILED SKILLS AND EXPERIENCE

Area Description
Data modelling Understands different tools and is able to compare between different data models. Able to reverse engineer a data model from a live system. Understands industry recognised data modelling patterns and standards.
Data standards Develops and sets data standards for an organisation. Communicates the business benefit of data standards, championing and governing those standards across the organisation.
Metadata management Understands a variety of metadata management tools. Designs and maintains the appropriate metadata repositories to enable the organisation to understand their data assets.
Turning business problems into data design Works with business and technology stakeholders to translate business problems into data designs. Creates optimal designs through iterative processes, aligning user needs with organisational objectives and system requirements.
Data analysis and synthesis Translates data into valuable insights that inform decisions. Involves teams in analytics and synthesis to increase consensus and challenge assumptions. Identifies and utilises the most appropriate analytical techniques. Has an understanding of analytical tools and is numerate. Is aware of and keeps up to date with advances in digital analytics tools and data manipulation products. Collects, collates, cleanses, synthesises and interprets data to derive meaningful and actionable insights.
Data governance Understands data governance and how it works in relation to other organisational governance structures. Participates in or delivers the assurance of a service.
Problem resolution Logs, analyses and manages problems in order to identify and implement the appropriate solution. Ensures that the problem is fixed.

 

FACILITIES AND INFORMATION TO BE PROVIDED

Adequate office space, with furniture and internet facilities, shall be assigned to the Data and Integration Architect.

 

ESTIMATED EFFORT LEVEL AND DURATION OF THE ASSIGNMENT

The duration of the assignment is initially for 12 months but will renewed subsequently on an annual basis subject to satisfactory performance. The contract type is Time Based.

 

11. BUSINESS ANALYST

 

OBJECTIVES OF THE ASSIGNMENT

  • Defines business processes in use cases in line with the strategy
  • Maintains requirements register for business requirements
  • Assures the enrolment partners’ processes
  • Liaising with relevant stakeholders to gather business requirements, e.g. the security architect, data architect, etc

SCOPE OF SERVICES

The Business Analyst shall:

  1. Support development of a detailed business plan that would ensure reasonable profitability for stakeholders that will be responsible for the enrolment of individuals;
  2. Utilize various forms of software, ranging from financial modelling, data analysis, cost analysis etc. to provide inputs in the ID4D project business plan;
  3. Identify the business needs of each ID4D stakeholder and ensure that the ecosystem business model effectively balance revenue generation and large scale enrolment;
  4. Support development of excellent business models utilizing predicted enrolments data and latest forecasting software, that would contribute towards the determination of fee of enrolment and other ID services;
  5. Analyze spending trends of all classes of Nigerians, combining results with costs of enrolment services to provide input for the optimum or varying prices of ID services;
  6. Research a wide possibilities of usage of biometric data, utilizing such information in the development of a meticulous business plan of the ID4D project;
  7. Work with NIMC and other ecosystem partners to ensure staff are prepared for their new business needs that would result from the implementation of ID4D strategy;
  8. Work with business units of ecosystem partners to ensure economic sustainability of all phases of the ID4D project;
  9. Recommend better practices to already existing business processes of ecosystem partners;
  10. Liaise with the stakeholders of the ID4D project to obtain information that would guarantee financial sustainability of all phases of enrolment and authentication;
  11. Ensure incorporation of excellent business ethics in all activities of the ID4D team;
  12. Monitor progress in implementation of the project’s business plan;
  13. Monitor compliance of the ID4D project efforts with Donor’s financial sustainability policies;
  14. Organize business analysis training for relevant staff of partners;
  15. Carry out any other relevant periodic duties that may be assigned by the PIU Coordinator.

REPORTING, LOCATION AND TIME SCHEDULES

The Business Analyst will report to the Technical Lead in NIMC Headquarters Abuja.

The commencement of the services shall come into force and effect on the date (the “Effective Date”) of the Client’s notice the Business Analyst to begin carrying out the services.

QUALIFICATION OF THE BUSINESS ANALYST

The Business Analyst shall have the following minimum educational qualifications and experience:

  • At least 5 years of professional experience in large-scale IT projects as a business analyst
  • Skilled in business engagement, stakeholder management, and gathering business requirements
  • Strong analytical skills, including a thorough understanding of how to interpret customer business challenges, and translate them into benefits and requirements
  • Business analysis skills with use cases, UML, etc.
  • Experience working closely with stakeholders
  • Proficient awareness of current digital and technology trends.
  • Ability to review and analyse current technical documentation, specifications, and process documents.
  • Experience in the design, production, and documentation of as-is and to-be business processes
  • The skills and experience to design and facilitate workshops to achieve specific planned outcomes.
  • A team player with the ability to work collaboratively to meet challenging deadlines
  • Relevant degree in IT Engineering, Computer Science, Business or a related field
  • Experience in working for any international donor-funded program will be considered an asset
  • Experience in projects involving multiple partner institutions will be considered an asset
  • Fluency in written and spoken English. Local languages are an asset.

DETAILED SKILLS AND EXPERIENCE

Area Description
Business Analysis The ability to investigate, analyse, visualise, articulate and solve complex problems and concepts and make disciplined decisions based on the available information. Such skills include: applying thinking, gathering and analysing information using comprehensive tools and techniques, using data to formulate both short term day-to-day and longer term strategic plans, and identifying and analysing options to assess feasibility and operational impact. Ensures that the business solution aligns with the vision, mission, objectives, strategy and the business and user needs and can identify and recognise a viable solution or control.
Business Improvement process Identifies and explores opportunities for service and business improvement. Drives the analysis, identification, prioritisation and implementation of improvements and efficiencies, thereby ensuring that the organisation derives maximum value from services. This includes, but is not linked to, recognising the potential for automation of processes, determining costs and benefits of new approaches and managing change or assisting implementation where needed.
Requirements definition and management Identifies, defines and manages the objectives of a business. Must be able to specify requirements from both a business and user perspective to enable agreed changes to be implemented effectively.
Enterprise and business architecture Maintains and constantly iterates the structures which make up a business enterprise or architecture. Embodies the methods which prescribe an organization’s future state and must also allow for change.

 

Assesses current capabilities, identifies and interprets business objectives, strategy and inter-relationships with people, data, processes etc. to create an operating model. Develops this process helping to define any constraints or guiding principles needed to allow for governance and evolution in order to allow for an achievable transition to the new state.

Business modelling Able to represent real world situations to aid the communication and understanding of different scenarios (existing, conceptual or proposed).

 

Mainly focuses on the representation of organisational processes, roles and data models and whether they can be used to represent subjects at various levels of detail or complexity.

FACILITIES AND INFORMATION TO BE PROVIDED

Adequate office space, with furniture and internet facilities, shall be assigned to the Business Analyst.

ESTIMATED EFFORT LEVEL AND DURATION OF THE ASSIGNMENT

The duration of the assignment is initially for 12 months but will be renewed subsequently on an annual basis subject to satisfactory performance. The contract type is Time Based.

 

12. TEST AND ASSURANCE ARCHITECT

OBJECTIVES OF THE ASSIGNMENT

  • Supervision of the software design cycle
  • Manages functional elements within the enterprise (NIMC and enrollment partners)
  • Assures the software delivery functions of enrolment partners and software suppliers
  • Ensures software development best practices are adhered to

 

SCOPE OF SERVICES

The Software Engineer shall:

  1. In coordination with the Technical Lead, the software engineer will design and implement computer application systems, modules and any software components needed to support NIMC/ID4D project;
  2. Determine the extent to which solutions perform “as required” within the current environment to ensure that future solutions meet anticipated demand;
  3. Ensure the development of systems, module graphical interfaces, web modules, database modules and any software components needed to deliver complete and functional application systems required by the NIMC / ID4D Information Systems.
  4. Develop application reports and statistics required by the NIMC / ID4D Information Systems;
  5. Ensure that installations are completed on time, cost and quality, so as to minimise operational and project risk and ensure costs are contained;
  6. Ensure that the testing and handover of implemented solutions are conducted as per organisational standards, therefore reducing the risk and adverse impact of change;
  7. Manage conflicting and/or concurrent software upgrade, and/or refresh projects and programs;
  8. Design and implement systems and software technical specifications based on business requirements;
  9. Develop and maintain software documentation in order to facilitate maintenance and upgrade activities;
  10. Provide the necessary technical support and work on a team basis to all members of the PIU to accomplish the software development and implementation tasks requested by the Technical Lead;
  11. Contribute technical and professional knowledge and experience to improve NIMC/ID4D operations and technical platform; and
  12. Develop and provide a monthly software project status report describing the development of the above activities and any issues that may emerge, with conclusions and recommendations.

 REPORTING, LOCATION AND TIME SCHEDULES

The Software Engineer will report to the Technical Lead Project Coordinator in NIMC Headquarters Abuja.

The commencement of the services shall come into force and effect on the date (the “Effective Date”) of the Client’s notice the Software Engineer to begin carrying out the services.

QUALIFICATION OF THE SOFTWARE ENGINEER

The Software Engineer shall have the following minimum educational qualifications and experience:

  • A degree in any discipline may suffice, as long as the applicant can demonstrate experience with either Computer Science, Computer Engineering, Information System or any other relevant discipline with relevant globally recognized software development certification with a minimum of five (5) years progressive working experience in technical design, development, test and integration of cross-functional, multi-platform application systems with a minimum of two (2) projects, similar in scope and complexity to the NIMS;
  • Experience must include working on Web Application architecture using REST APIs, Non-blocking technologies such as asynchronous tools and clustering techniques.
  • Direct, hands-on experience with Web Services concepts such as JSON, JavaScript, NodeJS, Python, React Native are required. Prior experience with legacy systems such as SOAP or XMLs and Schemas such as XSDs may be useful, but not required.
  • Experience with technologies such as Bootstrap4, HTML5, AngularJS, REACT Native JavaScript, and CSS.
  • Experience maintaining systems by monitoring and correcting software defects and of ongoing software maintenance by analysing and identifying areas for modification.
  • The applicant will need to demonstrate experience with modern IDEs like VSCode, Webstorm or related tools, as well as debugging and testing resources.
  • Some knowledge of cryptography and encryption techniques are also required, such as Triple DES, AES Standards, RSA and ECC. Hashing techniques are also expected.
  • Background knowledge of multiple platforms is expected, including MS Windows Server (minimum 2012), Linux (RHEL7.x and Ubuntu 16.04 and AIX). Advantage will be given to those candidates who show a flair for migration between platforms seamlessly.
  • Experience using UML standard design artifacts such as class models and sequence diagrams.
  • Experience maintaining systems by monitoring and correcting software defects.
  • Experience of ongoing software maintenance by analyzing and identifying areas for modification.

DETAILED SKILLS AND EXPERIENCE

Area Description
Development process optimisation Able to oversee the management of software engineering capability to produce services efficiently and effectively. Able to analyse current processes, identify and implement opportunities to optimise processes, and leads and deliver service improvements. Help to evaluate and establish requirements for the implementation of changes by setting policy and standards.
Modern standards approach Use of modern standards approach through automation and testing. Strong understanding and application of the most appropriate modern standards and practices. Takes responsibility for coaching and guiding others.
Programming and build (software engineering) Designs, creates, tests and documents new and amended software components from supplied specifications in accordance with agreed development and security standards and processes. Collaborates with others when necessary to review specifications and uses these agreed specifications to design, code, test and document programmes or scripts of medium to high complexity, using the right standards and tools.
User focus Understand users and can identify who they are and what their needs are based on evidence. Able to translate user stories and propose design approaches or services to meet these needs and engages in meaningful interactions and relationships with users. Put users first and can manage competing priorities. Able to collaborate with user researchers and can sell and represent users internally. Understands the differences between user needs and desires of the users. Able to champion user research to focus on all users. Can prioritise and define approaches to understand the user story, guiding others in doing so. Can offer recommendations on the best tools and methods to be used.
Ongoing software management Ensures the integrity of software solutions across the enterprise through continual Patch Management. Maintaining code bases in common repositories such as Github.

FACILITIES AND INFORMATION TO BE PROVIDED

Adequate office space, with furniture and internet facilities, shall be assigned to the Software Engineer.

ESTIMATED EFFORT LEVEL AND DURATION OF THE ASSIGNMENT

The duration of the assignment is initially for 12 months but will be renewed subsequently on an annual basis subject to satisfactory

 

13. SECURITY ARCHITECT

OBJECTIVES OF THE ASSIGNMENT

  • Defines the security architecture requirements of the enterprise
  • Defines the integrity and confidentiality of information within the enterprise
  • Ensures compliance of security technology suppliers
  • Assures compliance of enrolment partners

SCOPE OF SERVICES

The Security Architect shall:

  1. Plan and design the security architectures of the ID4D project, following intense research and adaptation of global-best practices to Nigeria’s security laws and regulations;
  2. Develop and implement coherent detailed security policies and regulations for the ID4D project;
  3. Be responsible for the approval of ID4D network-related technologies (firewall, software, hardware, servers);
  4. Monitor and ensure compliance of the ID4D project efforts with Nigeria and Donors’ security policies;
  5. Anticipate security risks of the ID4D project and provide substantial input towards managing those risks;
  6. Work with ecosystem partners to institutionalise security consciousness with regards to biometric data, as required by all relevant regulations and laws;
  7. Organise regular vulnerability testing and security assessments, documenting lessons learnt from such sessions;
  8. Provide instant solutions to security-related incidents, while also documenting detailed analysis of incidents and lessons learnt;
  9. Provide input during budget planning, to ensure maximum data security during project implementation;
  10. Regularly organise security-sensitization sessions for ecosystem partners;
  11. Constantly recommended cost-effective IT solutions that guarantee a secure ID4D network;
  12. Ensure all ID4D documents, ranging from bidding documents to contracts, inculcate the importance of security;
  13. Ensure ID4D staff and contractors’ effectively handle security issues, providing solutions where needed;
  14. Carry out any other relevant periodic duties assigned by the Technical Lead.

 

REPORTING, LOCATION AND TIME SCHEDULES

The Security Architect will report to the Technical Lead Project Coordinator in NIMC Headquarters Abuja.

The commencement of the services shall come into force and effect on the date (the “Effective Date”) of the Client’s notice the Security Architect to begin carrying out the services.

QUALIFICATION OF THE SECURITY ARCHITECT

The Security Architect shall have the following minimum educational qualifications and experience:

  • MSc in Information Security or a related discipline, and one or more security certifications such as; Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) Certified in Risk and Information Systems Control (CRISC)
  • 5 years’ experience as an Information Security or Cyber Security Technical Lead or Architect
  • Experience advising on and creating information security policies in accordance with Information security frameworks and regulations (e.g. ISO 27001, data protection legislation)
  • Hands-on experience across multiple areas of information security e.g. vulnerability management, penetration testing mechanisms, identity access management, Data Loss Protection, SIEM resources, Risk Management, endpoint detection, Ethical Hacking Techniques and the ability to rapidly analyze security vulnerability reports.
  • Demonstrable experience of technical risk analysis assessment and remediation
  • Strong understanding of current trends and developments in information security
  • Experience in working for any international donor-funded program will be considered an asset
  • Ability to understand interoperability standards, risk models, privacy and liability policies, requirement and accountability mechanism for an identity ecosystem.
  • Experience in projects involving multiple partner institutions will be considered an asset
  • Fluency in written and spoken English. Local languages are an asset

DETAILED SKILLS AND EXPERIENCE

Area Description
Communication between technical and non-technical Understands security concepts deeply enough to engage with security technologists and communicate in a language that is appropriate to the audience. Able to respond to challenges.
Design secure systems Able to design secure system architectures through the application of patterns and principles, to meet user needs whilst managing risks. Able to identify security issues in system architectures.

Ability to analyze existing security systems and report possible threats and software issues, research system weakness and proffer remediable solutions.

Enabling and informing risk based decisions Ability to implement a risk management process by performing risk assessment and evaluation; establishing the level of risk the Commission is willing to take and develop an effective risk budget and insurance. Create and implement a business continuity plan, implement compliance audit and build risk awareness amongst employees and Contractors.

Capable of making and guiding effective decisions on risk, explaining clearly how the decision has been reached. Able to make decisions proportionate to the level of technical complexity and risk.

Specific security technology and understanding Knowledge of system architectures. Able to understand the risk impact of vulnerabilities on existing and future designs and systems and identify how easy or difficult it will be to exploit these vulnerabilities.

Hands on experience in security systems including intrusion detection system, anti-virus software, authentication systems, log management and auditing and network monitoring. Thorough understanding of the latest security principles, techniques and protocols.

Analysis Able to visualise, articulate and solve complex problems and concepts by interrogating and using data or intelligence to formulate and influence plans. Able to interpret complex business and technical issues. Can identify and recognise a viable solution or control. Understands and links complex and diverse sets of information to inform the response and approach, for example identifying vulnerabilities and their impact.
Managing user privileges Ability to establish effective management processes and regulate the use of privilege roles and accounts. Limit user privileges and monitor user activity. Control access to activity and audit logs.
Incident Management Proven capability to establish an incident response and disaster recovery system. Ability to test incident management plans, resolve and report criminal incidents and provide incident management training to staff.
Monitoring Ability to establish a monitoring strategy and produce supporting policies. To continuously monitor all systems and networks, analyse logs for unusual activities that could indicate an attack.
Remote and mobile working Develop a remote or mobile working policy for all users. Apply all security baseline for all devices while protecting data both in transit and at rest.

FACILITIES AND INFORMATION TO BE PROVIDED

Adequate office space, with furniture and internet facilities, shall be assigned to the Security Architect.

ESTIMATED EFFORT LEVEL AND DURATION OF THE ASSIGNMENT

The duration of the assignment is initially for 12 months but will be renewed subsequently on an annual basis subject to satisfactory performance. The contract type is Time Based.

 

14. TEST AND ASSURANCE ARCHITECT

OBJECTIVES OF THE ASSIGNMENT

  • Defines testing and acceptance criterion for the enterprise
  • Manages the testing and acceptance phase of the enterprise
  • Defines assurance of enrolment partners
  • Manages the overall assurance and onboarding of the enrolment partners

SCOPE OF SERVICES

The Test and Assurance Architect shall:

  • Oversee and supports all Continuous Integration/Continuous Delivery (CI/CD) infrastructure and 3rd party relationships
  • Coordinate all testing architecture efforts with testing teams as well as 3rd party vendors.
  • Provide oversight as the subject matter expert to test automation and the relationship of testing in a continuous build and deployment model.
  • Devise the testing methodology and provide tools to ensure maximum productivity and visibility of release quality milestones
  • Provide training and mentorship to Test and Assurance/QA staff.
  • Test application functionality as needed during the release
  • Verification and documentation of defects identified during testing or reported by internal users and/or customer end-users
  • Provide automated test reporting to internal and external customers including historical trends and root cause analysis
  • Develop a plan to unify testing technologies across the product lines
  • Approves high level design for all test framework enhancements

REPORTING, LOCATION AND TIME SCHEDULES

The Test and Assurance Architect will report to the Technical Lead in NIMC Headquarters Abuja.

The commencement of the services shall come into force and effect on the date (the “Effective Date”) of the Client’s notice the Test and Assurance Architect to begin carrying out the services.

QUALIFICATION OF THE TEST AND ASSURANCE ARCHITECT

The Test and Assurance Architect shall have the following minimum educational qualifications and experience:

  • At least 5 years of professional experience in testing management
  • Experience defining, delivering and managing the overall end to end testing and assurance lifecycle
  • Experience in the production of key test artefacts (test strategies, plans, approaches, schedules)
  • Experience in the identification, mitigation and closure of product risks
  • Experience providing assurance and governance across all testing phases
  • Experience of stakeholder management at all levels and driving best practices
  • Demonstrable experience of delivering progress reports, including risk mitigation, as directed
  • Experienced in third party outsourcing, preferably business services and application support
  • Experience managing geographically dispersed suppliers consisting of technical specialists
  • Experience working with internal stakeholders; including senior leadership, IT teams, solutions architects, other operations managers, and the wider business
  • Relevant degree in IT Engineering, Computer Science, or a related field
  • Experience in working for any international donor-funded program will be considered an asset
  • Experience in projects involving multiple partner institutions will be considered an asset
  • Fluency in written and spoken English. Local languages are an asset

Detailed skills and experience

Area Description
Functional testing Able to analyse changes to, or the development of products and services and plan design. Able to run and manage appropriate tests to ensure that requirements have been fully met. Understands and is able to identify the most effective techniques, data sets and tools to use. Able to communicate defects or trends clearly to software developers, outlining how defects are identified and the possible causes. Able to design, or provide assurance for, appropriate risk-based end-to-end system integration test models.
Test Analysis Able to visualise, articulate, solve complex problems and concepts, and make disciplined decisions based on the available information. Such skills include the ability to: apply logical thinking, gather and analyse information using comprehensive tools and techniques, use data to formulate both short-term and longer term strategic plans, identify and analyse options, and assess the feasibility and operational impact. Ensures that the business solution aligns with the vision, mission, objectives, strategy and the business and user needs and can identify and recognise a viable solution or control.
Non- Functional testing Able to analyse changes to, or the development of products and services and plan design in a non-functional environment. Able to run and manage appropriate non-functional tests to ensure that requirements have been fully met. Understands and is able to identify the most effective techniques, data sets and non-functional testing tools. Able to communicate defects or trends clearly to software developers, outlining how defects are identified and possible causes. Able to design or provide assurance for appropriate risk-based end-to-end system integration test models.
Assure solutions Able to review and endorse solution designs, and other deliverables, proposed by third party enrolment solution partners. Undertake peer review of solution designs and key design decisions produced by other architects. Advise and /or collaborate with third party enrolment providers to ensure that all designs are commercially viable, deliver appropriate business benefit and are achievable within customer timeframes. Work with a team to provide assurance and assessment of project compliance against strategy.

FACILITIES AND INFORMATION TO BE PROVIDED

Adequate office space, with furniture and internet facilities, shall be assigned to the Test and Assurance Architect.

ESTIMATED EFFORT LEVEL AND DURATION OF THE ASSIGNMENT

The duration of the assignment is initially for 12 months but will renewed subsequently on an annual basis subject to satisfactory performance. The contract type is Time Based.

 

 

Application Method

 

 

 

 

 

 

 

 

 

 

 

Tags

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Close
Close